FeedbackWhiz
FeedbackWhiz is an Amazon seller tool that combines review request automation, product review and seller feedback monitoring, order management, and profit tracking in a single dashboard. It is built for Amazon sellers that want to grow review volume on their listings, stay on top of negative feedback and listing changes, and report on net profitability at the product and campaign level. FeedbackWhiz is part of the Threecolts Seller 365 family alongside other Amazon seller software.
The product sits in a seller's customer experience and reporting stack rather than acting as a full helpdesk, and review request workflows are designed to follow Amazon's current buyer-seller messaging policy. Plan tiers differ in the number of monitored products, email campaigns, and review requests allowed per month, so teams should confirm their order and ASIN volume fits within the intended tier before subscribing.
Pricing
Free Trial
Key Features
- Review Request Automation: Sends customizable review request campaigns via Amazon's Request a Review button or buyer-seller messaging.
- Review and Feedback Monitoring: Sends real-time alerts when new product reviews or seller feedback are posted, with flagging and response workflows.
- Listing and Account Alerts: Monitors listings for title changes, Buy Box changes, hijackers, order returns, and other account events.
- Order Management Dashboard: Centralizes order data, returns, and status tracking with no monthly cap on managed orders on paid plans.
- Profit and Expense Analytics: Breaks down revenue, Amazon fees, shipping, taxes, and net profit at the product and campaign level.
- Campaign Analytics: Reports on email open rates, click-through rates, and review impact from automated campaigns.
- Multi-Marketplace Support: Supports Amazon and Walmart seller accounts under a single subscription.
Strengths
- Automates Amazon-compliant review requests via the Request a Review button or buyer-seller messaging.
- Includes product review and seller feedback monitoring with real-time alerts.
- Adds profit tracking with Amazon fees, shipping, taxes, and other costs factored into net profitability.
- Offers a free starter tier and a 30-day free trial with full feature access.
- Covers both Amazon and Walmart seller workflows under the same product family.
- Monitors listings for title changes, Buy Box changes, hijackers, and other account-level events.
Considerations
- Feature and volume limits, including monitored products and email sends, vary by plan tier.
- Focused on review, monitoring, and reporting workflows; teams needing a full multichannel helpdesk or ticketing will require separate tools.
- Now part of the Threecolts Seller 365 suite, so long-term roadmap direction may be influenced by that portfolio.
- Email deliverability through Amazon's buyer-seller messaging depends on Amazon-side settings and buyer opt-in status.