GETIDA
GETIDA is an FBA auditing and reimbursement service for Amazon sellers. It reviews seller accounts for fulfillment errors, including lost or damaged inventory, incorrect fees, inbound shipment discrepancies, and disposal issues. The platform files and manages recovery claims with Amazon on the seller's behalf, using a team that includes former Amazon employees.
GETIDA is focused specifically on FBA fee recovery and operates on a performance-based pricing model with no upfront costs or monthly fees. The service begins with a free audit covering up to 18 months of past FBA transactions. It supports Amazon marketplaces in North America, the UK, the EU, and Australia. Sellers looking for broader operational tools such as PPC, inventory planning, or listing optimization would need separate solutions.
Pricing
Free Trial
Key Features
- Automated FBA Auditing: Scans seller accounts for Amazon fulfillment errors including lost inventory, damaged goods, incorrect fees, and inbound shipment discrepancies.
- Managed Claim Filing: Handles the creation, submission, and follow-up of reimbursement claims with Amazon on the seller's behalf.
- 18-Month Historical Audit: Reviews up to 18 months of past FBA transactions for eligible recovery opportunities during the initial audit.
- Experienced Claims Team: Includes former Amazon employees who manage the filing and follow-up process with Seller Support.
- Recovery Dashboard: Tracks open cases, claim statuses, cash reimbursements, and inventory reconciliation in a single view.
- Multi-Marketplace Support: Covers Amazon marketplaces in North America, the UK, the EU, and Australia.
Strengths
- Uses a performance-based pricing model with no upfront costs, monthly fees, or contracts.
- First $400 in recovered funds is provided at no charge for new users.
- Covers a range of FBA error types including lost inventory, damaged goods, fee discrepancies, and removal order issues.
- Supports multiple Amazon marketplaces across North America, Europe, and Australia.
- Initial audit reviews up to 18 months of historical FBA transactions.
Considerations
- Recovery percentage starts at 25% of successfully claimed funds, which may be higher than some alternatives.
- Scope is focused specifically on FBA reimbursements, so sellers needing broader operational tools will require additional software.
- Integration options outside of Amazon Seller Central are limited compared to broader seller platforms.
- Teams should verify current marketplace coverage and eligible claim categories before onboarding.