Refund Sniper
Refund Sniper is a managed Amazon reimbursement service that audits Seller Central and Vendor Central accounts for inventory and fee discrepancies. It serves Amazon sellers and vendors who want a hands-off recovery process for issues such as lost or damaged inventory, incorrect fees, and unaccounted-for units. The service is part of the Threecolts suite.
Refund Sniper performs quarterly audits covering up to 18 months of transaction history per cycle. Seller Central audits address missing inbound shipments, warehouse losses, weight and dimension fee errors, and inventory disposals. Vendor Central audits cover invoicing errors, shortages, COOP fees, and chargebacks. Pricing is commission-based with no monthly fees or contracts.
Pricing
Starts at 30% of recovered funds
Free Trial
Free audit; no setup fees
Key Features
- Seller Central auditing: Identifies discrepancies including missing inbound shipments, warehouse losses, damaged inventory, incorrect weight and dimension fees, and inventory disposals.
- Vendor Central auditing: Covers invoicing errors, shortages, pricing discrepancies, COOP/MDF fees, chargebacks, and freight allowances.
- Quarterly 18-month lookback: Each audit cycle reconciles up to 18 months of account data to identify unaccounted-for units and fee errors.
- Full-service claim filing: The Refund Sniper team handles the entire process from identifying discrepancies to filing and following up on claims with Amazon.
- Commission-based pricing: Charges 30% of successfully recovered funds, with no monthly fees, setup fees, or audit fees.
- No inventory reimbursement fees: Commission applies only to cash reimbursements, not inventory-based resolutions.
Strengths
- Supports both Seller Central (FBA) and Vendor Central reimbursements
- Quarterly audits cover up to 18 months of transaction history per cycle
- No upfront costs, monthly fees, or long-term contracts
- Commission applies only to cash reimbursements, not inventory resolutions
- Managed service handles the full claim filing and follow-up process
Considerations
- 30% commission rate is higher than some competitors in the category
- Quarterly audit cadence means discrepancies may not be flagged in real time
- Sellers who prefer self-service tools with dashboards may want to evaluate fit before committing