FeedbackFive Review & Pricing (2026)

FeedbackFive

Reviews & Reputation / Customer Support

FeedbackFive is Amazon review and feedback software from eComEngine, the company behind SellerPulse and RestockPro. It automates Amazon's built-in Request a Review action for eligible orders on a schedule the seller defines, with exclusion rules to skip particular orders or products. Alongside automation it tracks incoming product reviews and seller feedback, flags rating changes, and supports monitoring of competitor ASINs.

It fits sellers who want review requests to run without manual clicking in Seller Central and who want visibility into review trends. Pricing is tiered by monthly order volume, and all features are included at every tier. Scope is limited to reviews, feedback, and related alerts, so profitability reporting sits in SellerPulse and inventory planning in RestockPro.

Capabilities
Request a Review Automation
Triggers Amazon's Request a Review action for eligible orders on seller-defined timing.
Timing and Exclusion Rules
Sellers set send windows and apply exclusions so specific orders or products are skipped.
Review Monitoring
New product reviews are tracked by ASIN as they appear, with rating trend views.
Seller Feedback Tracking
Feedback trends are tracked across the account alongside product review data.
Competitor ASIN Monitoring
Sellers can add competitor ASINs to watch review movement on other listings.
Reputation Alerts
Email alerts cover new reviews, rating changes, and listing changes.
Daily Flash Report
A recurring email summarises review and feedback activity for the account.
Multi-Marketplace Coverage
One plan covers 17 Amazon marketplaces, with store switching inside the account.
Agency Plans
Agency plans combine FeedbackFive and SellerPulse features for firms managing multiple client accounts.
Strengths
Every plan includes all FeedbackFive features, with tiers differing only on monthly order volume.
The product uses Amazon's own Request a Review action rather than custom buyer messaging workarounds.
One subscription covers multiple international stores without a separate plan per marketplace.
eComEngine lists FeedbackFive in the Amazon Selling Partner Appstore.
The company states setup takes under 15 minutes, with data populating within about 24 hours.
Considerations
The free trial requires a credit card, though the company states no charge occurs before the trial ends.
Pricing is tiered by monthly order volume, so cost increases as orders grow.
FeedbackFive covers Amazon only and does not extend to Walmart, Shopify, or other channels.
Requests are limited to orders Amazon deems eligible for Request a Review, which the seller does not control.
Profitability, Buy Box, and inventory reporting are not included and require SellerPulse or RestockPro.
Data can take up to 24 hours to populate after the Amazon account is connected.
Pricing
$34/mo
Free trial available (credit card required)
Visit website
CategoryReviews & Reputation / Customer Support
TypeSoftware
Pricing modelMonthly subscription
MarketplacesAmazon (17 marketplaces)
Best forSellers automating Request a Review and tracking review trends
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